Community & User Safety Policy

Purpose of This Policy

Rawabit wants its community to be a respectful and safe place for people looking for marriage.

This Community & User Safety Policy sets out behavior that is not acceptable on Rawabit and explains how users can protect themselves and report concerns.

This policy applies to interactions between Rawabit users and should be read together with our Terms & Conditions and other applicable policies.

Respectful Community

Users must treat other members with dignity and respect.

Users must not:

• insult, humiliate, or deliberately offend another user;
• send abusive or hateful messages;
• repeatedly contact someone who has asked them to stop;
• pressure another person into continuing communication;
• use threats or intimidation;
• target someone because of personal characteristics or beliefs.

Truthful Information

Users should provide truthful and reasonably current information when creating and maintaining their Rishta profiles.

Deliberately misleading another person about important information may result in account restrictions or removal.

This may include false information about identity, age, marital status, education, employment, family circumstances, location, or other significant personal information.

Harassment & Abuse

Harassment is not allowed on Rawabit.

This includes:

• repeated unwanted messages;
• persistent unwanted contact after rejection;
• insults or degrading language;
• bullying or intimidation;
• sexual harassment;
• attempts to pressure or control another user.

Threats & Intimidation

Threatening or intimidating another user is prohibited.

This includes threats of physical harm, blackmail, exposure of private information, financial harm, or other forms of retaliation.

Serious threats may be reported to the appropriate authorities where required or appropriate.

Fraud & Scams

Users must not use Rawabit to deceive, defraud, or financially exploit another person.

Examples include:

• creating a fake identity;
• pretending to be another person;
• using false information to gain trust;
• requesting money through deception;
• promoting fake investment opportunities;
• using a matrimonial relationship to facilitate fraud.

Financial Requests

Users should be extremely cautious if another user asks for money or financial assistance.

Common warning signs include requests involving medical emergencies, travel, loans, investments, business opportunities, family emergencies, account problems, or promises of repayment.

Romance Scams

A person may attempt to develop an emotional relationship before asking for money, personal information, or other assistance.

Be careful if someone:

• quickly declares strong feelings;
• avoids reasonable identity or background questions;
• always has an excuse for not meeting appropriately;
• asks you to keep the relationship secret;
• requests money or financial details;
• pressures you to make a quick decision.

Personal Information

Protect your personal information when communicating with another user.

Avoid sharing unnecessary information such as passwords, OTP codes, financial account credentials, copies of identity documents, security answers, or other sensitive information.

Contact Information Misuse

Contact information made available through Rawabit must only be used for legitimate and respectful communication.

Users must not:

• sell another user's contact information;
• share it with unrelated third parties without permission;
• use it for spam or marketing;
• use it for harassment or intimidation;
• use it for fraud or other unlawful purposes.

If you believe your contact information is being misused, report the matter to Rawabit as soon as possible.

Photos & Content

Users must only upload photos and content that they have the right to use and that comply with Rawabit's policies.

Users must not upload:

• someone else's photograph while pretending it is theirs;
• stolen or misleading images;
• content designed to deceive other users;
• illegal or abusive material;
• content intended to threaten, shame, or harass another person.

Sexual & Inappropriate Content

Rawabit is a matrimonial platform and should be used for genuine marriage-related purposes.

Sexual harassment, sexually explicit material, unwanted sexual messages, sexual solicitation, and sexually inappropriate behavior are prohibited.

Users must respect the personal boundaries and comfort of other members.

Impersonation

Users must not impersonate another person, organization, Rawabit employee, administrator, or representative.

You must not create an account or profile using another person's identity or photograph in order to mislead others.

Spam & Promotion

Rawabit should not be used for unsolicited marketing or unrelated commercial activity.

Users must not use the platform to:

• send bulk or repetitive messages;
• promote unrelated businesses;
• distribute referral links or promotional material without permission;
• collect user information for marketing purposes;
• operate deceptive schemes.

Off-Platform Communication

Users may eventually choose to communicate outside Rawabit. However, moving a conversation to another platform does not remove the need for caution.

Rawabit cannot control what happens on external services or guarantee the identity, behavior, or intentions of a person after communication moves outside Rawabit.

Consider continuing to communicate through safer channels until you are comfortable with the person and have independently verified important information.

Age & Minor Safety

Rawabit is intended for users who meet the applicable minimum age requirements for the service.

Users must not create misleading accounts involving minors or use the platform for inappropriate contact with minors.

Any suspected exploitation, grooming, sexual abuse, or other serious threat involving a minor should be reported immediately and, where appropriate, to the relevant authorities.

Reporting a User

If you believe another user has violated this policy, use the available reporting feature or contact Rawabit support.

When making a report, provide useful information such as:

• the user's profile or account information;
• what happened;
• when the incident occurred;
• relevant messages or screenshots where appropriate;
• any immediate safety concerns.

Emergency Situations

Rawabit is not an emergency-response service.

If you believe that you or another person is in immediate danger, contact the appropriate local emergency service or law enforcement authority in your location.

After addressing an immediate emergency, you may also report the relevant Rawabit account to us.

Policy Enforcement

Rawabit may review reports and other available information when assessing possible violations of this policy.

Depending on the circumstances and applicable requirements, Rawabit may:

• remove content;
• restrict particular features;
• issue a warning;
• temporarily suspend an account;
• permanently disable an account;
• take other reasonable safety measures.

Serious or unlawful conduct may be referred to appropriate authorities where required or appropriate.

False Reports

Users should make reports honestly and in good faith.

Deliberately submitting false reports, fabricating evidence, or abusing the reporting system to harass another user may itself violate this policy.

This does not prevent users from reporting concerns where they genuinely believe something inappropriate or unsafe has occurred.

Safety Cooperation

Users should cooperate reasonably with Rawabit when addressing legitimate safety concerns, account security issues, or policy violations.

Rawabit may request additional information when reasonably necessary to investigate a report or protect the community.

Any information collected for these purposes will be handled according to the Rawabit Privacy Policy and applicable law.

Policy Updates

Rawabit may update this Community & User Safety Policy when services, safety practices, legal requirements, or community needs change.

Updated versions will be published on this page with a revised effective date.

Users should periodically review this policy to understand the current safety expectations.

Contact Us

If you have a safety concern, want to report suspicious behavior, or believe that another user has violated this policy, contact Rawabit through the available support channels.