Introduction
Rawabit is a matrimonial platform that helps users discover marriage prospects, create Rishta profiles, express interest, communicate with other users, and use related matrimonial services.
This Privacy Policy explains how Rawabit handles personal information when you visit our website, create an account, create or view a Rishta profile, use our features, contact us, or purchase our paid services.
By using Rawabit, you acknowledge that your information will be handled as described in this Privacy Policy and subject to applicable law.
Information We Collect
Depending on how you use Rawabit, we may collect several types of information.
Account Information
When you register for Rawabit, we may collect information such as your first name, last name, email address, phone number, password-related information, verification status, and account activity.
Your email address and phone number may be used for account verification, authentication, security alerts, password recovery, important service communications, and other account-related purposes.
Your account password is used for authentication and should never be shared with another person.
Rishta Profile Information
If you create a Rishta profile, you may choose to provide information including your date of birth, gender, marital status, religion, maslak, caste, education, profession, income, family information, location, lifestyle, personality, partner preferences, and other matrimonial information.
Some of this information is displayed to other users because it is part of the matrimonial service.
You are responsible for reviewing the information you submit and choosing what information you are comfortable making available through your profile.
Do not include unnecessary passwords, banking credentials, government identification numbers, or other highly sensitive information in your public profile.
Photos & Media
If you upload a profile photograph or other permitted media, Rawabit processes and stores that media so it can provide the profile and related features.
Your profile-photo visibility may depend on your selected privacy settings and Rawabit's features.
If you enable the profile-photo blur feature, Rawabit may display a blurred version of your profile photo to users who do not meet the applicable visibility conditions.
You should only upload photographs that you own or have permission to use.
Messages & Communications
If Rawabit provides messaging, interest requests, reports, support requests, or similar communication features, we may process information necessary to deliver and protect those communications.
This may include the sender, recipient, timestamps, message information, report information, and related technical data.
Communications may be reviewed or processed where reasonably necessary for safety investigations, abuse prevention, fraud detection, technical support, legal obligations, or enforcement of our policies.
Verification Information
Rawabit may provide optional profile or facial verification features designed to provide an additional trust signal.
If you choose to use a third-party verification service, the verification provider may collect information required to perform its verification process.
Rawabit may receive information such as verification status, verification reference, result, and relevant timestamps.
A verification result does not automatically mean that Rawabit has approved your Rishta profile.
Third-party verification services may have their own privacy policies and terms. You should review them before starting a verification process.
Payment Information
When you purchase a Rawabit membership or other paid service, we may process information required to identify the purchase, confirm payment, provide the purchased service, prevent fraud, and maintain payment records.
Depending on the payment method, information may be processed by payment providers or financial institutions involved in the transaction.
Rawabit does not need your payment password, ATM PIN, OTP, or banking password to process a legitimate payment. Never submit such information through a Rawabit form or send it to another user.
Technical Information
When you use Rawabit, technical information may be collected automatically, depending on your browser, device, hosting environment, and security configuration.
This may include:
- IP address;
- browser and device information;
- operating system information;
- pages and features accessed;
- approximate usage and session information;
- security and error information.
This information helps us maintain security, diagnose errors, understand service usage, and improve Rawabit.
How We Use Information
Rawabit may use personal information to:
- create and manage your account;
- verify your email address or phone number;
- create and display your Rishta profile;
- provide profile discovery and search;
- enable interests and communication features;
- process memberships and payments;
- provide optional verification services;
- respond to support requests;
- detect fraud, abuse, and suspicious activity;
- protect users and platform security;
- maintain and improve Rawabit;
- comply with applicable legal obligations.
Profile Visibility
Rawabit is a matrimonial platform, so some information is intentionally made available to other users when you publish a Rishta profile.
Profile visibility may include information such as your name, photograph, age or date of birth information, location, education, profession, lifestyle, partner preferences, and other information included in your profile.
Certain contact information may be subject to Rawabit's contact-unlock or privacy controls rather than being openly displayed to every user.
Once information is visible to another user, Rawabit cannot guarantee that the recipient will not save, screenshot, copy, or otherwise reproduce it.
Contact Information
Rawabit may collect your phone number and email address for account-related purposes.
Depending on your account, package, subscription, and platform rules, some contact information may become available through specific features.
You should not publish unnecessary personal contact details in profile descriptions, messages, or other areas where they are not required.
Rawabit may restrict or investigate misuse of another user's contact information.
Data Security
Rawabit takes reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, loss, or disclosure.
Security measures may include authentication controls, access restrictions, secure communication, logging, monitoring, and other safeguards appropriate to the service.
Although we take reasonable security measures, no website, database, or online transmission can be guaranteed to be completely secure.
You are also responsible for protecting your password, device, account credentials, and verification codes.
Data Retention
Rawabit keeps personal information for as long as reasonably necessary to provide the service, maintain account records, meet legal or financial obligations, resolve disputes, investigate security incidents, and enforce our policies.
When information is no longer reasonably required, Rawabit may delete it, anonymize it, or otherwise remove it from active systems, subject to technical, legal, backup, or security requirements.
Your Privacy Choices
Depending on applicable law and the nature of the information, you may have rights or choices concerning your personal information.
- request access to certain personal information;
- request correction of inaccurate information;
- request deletion where legally available;
- update information through your account;
- control certain profile visibility settings;
- withdraw optional choices where applicable;
- contact Rawabit about a privacy concern.
Some information may need to be retained where required by law, necessary for security, needed to complete a transaction, or required to establish or defend legal claims.
Children & Minors
Rawabit is intended for adults who are legally able to seek a marriage relationship.
We do not knowingly intend to collect or maintain accounts for children or persons who are not legally eligible to use the matrimonial service.
If you believe that a minor has created an account or submitted personal information to Rawabit, please contact us so the matter can be reviewed.
Third-Party Services
Rawabit may use third-party providers for services such as hosting, payment processing, email or SMS delivery, security, analytics, verification, storage, or other technical functions.
These providers may process information according to their services and applicable agreements.
When you use a third-party service directly, that provider's own privacy policy may also apply.
Review the applicable provider's privacy terms before submitting information directly to that provider.
Data Transfers
Some Rawabit service providers or technical infrastructure may operate in locations different from your own.
As a result, personal information may be processed or stored outside your city or country where reasonably necessary to provide the service.
Where required, Rawabit will seek to use appropriate safeguards for such processing and transfers.
Changes to This Policy
Rawabit may update this Privacy Policy when our services, technology, security practices, business operations, or legal requirements change.
The updated version will be published on this page together with an updated effective or revision date.
Where required, Rawabit may provide additional notice or ask you to acknowledge a material change.
Contact Us
If you have a question about this Privacy Policy or believe your personal information has been handled incorrectly, please contact Rawabit through the available support or contact channels.
For privacy requests, please provide enough information for us to understand your request and verify the relevant account where necessary.
Contact RawabitYour privacy deserves care.
We encourage you to review your profile information regularly, use the available privacy controls, and share personal information with other users carefully.